European Union Users
IF YOU REPRESENT AN ORGANIZATION, YOU WILL ENSURE THAT EACH MEMBER OF YOUR ORGANIZATION (INCLUDING EMPLOYEES AND CONTRACTORS) ABOUT WHOM PERSONAL INFORMATION MAY BE PROVIDED TO OPENWAVE MESSAGING HAS GIVEN HIS OR HER EXPRESS CONSENT TO OUR PROCESSING OF SUCH PERSONAL INFORMATION.
We may ask you to submit personal information at various places on our Site, including service request pages or information such as a white paper, subscribing to a newsletter, submitting feedback, or participating in a forum or survey. Such personal information which you voluntarily submit shall include, but not limited to, your name, address, email address, telephone number, information regarding your interest in Openwave Messaging’s products and services, your employer, and your employment position (“Personal Information”).
Non-Personally Identifying Information
We may also automatically collect information about your use of our Site, through, for example, "cookies" or "IP addresses." However, this information is not collected and stored in a personally identifiable manner. This information helps us evaluate and improve our Site and is also used for marketing and investment analysis. Additionally, third parties place cookies and other tracking technologies on our Site, but only in aggregate statistical form that includes no personal information.
Use of Contractors and Service Providers
Openwave Messaging uses third parties (including contractors and service providers) to help with certain aspects of its operations, which may require disclosure of your personal information to them. For example, Openwave Messaging may use a third party to communicate with you (via telephone, email, or regular mail) about our products or services, to send information to you through an email service provider, to host our website and related databases, to collect your job application on our website, and to perform other work that we may need to outsource. Openwave Messaging requires these third parties to use your personal information only to the extent necessary to perform the services they are asked to perform.
If you use a blog, developer forum, or other public forum on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and can be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
We take reasonable steps to protect the personal information that you share with us from unauthorized access or disclosure. However, no company, including Openwave Messaging, can fully eliminate security risks associated with personal information.
Your privacy is very important to us. Due to factors beyond our control, however, we cannot fully ensure that your personal information will not be disclosed to other third parties. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served to us. Additionally, third parties may unlawfully intercept or access transmissions or private communications.
Access Changes to Your Personal Information
If you have questions or comments about our Site or a request to correction or deletion of your personal information, please send us such a request via our Contact Us page at: http://www.owmessaging.com. We will use commercially reasonable efforts to fulfill your request in a timely manner. However, even if Openwave Messaging deletes such personal information from its 'live' database(s), it may still be stored on other databases (including those kept for archival purposes).
If you would like Openwave Messaging to delete your data, please contact us as described above. We will respond to your request within 30 business days.
Openwave Messaging participates in the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce regarding the collection, use, and retention of data from the European Union. As part of our participation in such safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). For information about TRUSTe or the operation of TRUSTe's dispute resolution process, see https://feedback-form.truste.com/watchdog/request. The TRUSTe dispute resolution process shall be conducted in English.
Last Updated September 2012
Openwave Messaging, Inc.
2100 Seaport Blvd.
Redwood City, CA 94063